F.A.Q.
(Frequently Asked
Questions)

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Click the question you would like an answer to
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You may use the Google Search below to search my website or to search the whole Wide World Web.
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In what currency are the items in the catalogues priced ? :-
All Prices are in Great Britain Pounds (£.p)
Postage/Shipping is extra.
Customers will be invoiced in GBP.
Overseas customers will also be invoiced in US Dollars or Euros.
(To convert to your particular currency click on
current exchange rate or the banner on my Home Page)
(1) - From the catalogue select the relevant item that you would like to
purchase.
(2) - Copy the selected text with stock reference number using your edit button.
(3) - Go to your send message page and paste the copied text into your email
by clicking your right mouse button or using your edit
button.
(4) - Edit the text in your email message to your requirements.
(5) - Repeat the above for any other items you would like to buy.
(6) - Email your completed order to me.
(7) - I will acknowledge your order and then email you a proforma invoice
including postage/shipping costs.
(8) - On receipt of payment I will then forward the ordered items on to you.
You can of course use your own preferred method of ordering.
How
can I see illustrations of items for sale ?
(a) - When browsing each catalogue you can see an illustration of any described item by
clicking the item reference number to the left of the text.
(c) - You can also go directly to my online photo
albums where all the items for sale are illustrated in categories. Just
click on the album (category) you are interested in. You will be taken to
my online photo album for that particular category and you will see thumbnail
pictures of items in the chosen category. You have also the option of viewing in
a larger detailed format or in a slide show format. If you click a particular
photograph you will get a larger view plus a text description. Order in the usual way.
How do I pay ?
None UK customers can pay in preferred GB
Pounds via PayPal.
You can also pay in Euros or US$ by Cash or via
PayPal.
(Cash payments are sent at your own risk and should be securely packaged)
(Due to high clearing charges I cannot accept Euros or US$ in cheques/checks
or money orders)
Items are sent on full approval and to your full
satisfaction.
All items in the fixed price sections are described to my best ability.
If you are not completely satisfied or you believe I have described an item
incorrectly then simply return the goods for full credit.
How quickly are orders processed and delivered ?
I will process orders and enquiries as soon as possible after payment has been
received but please bare in mind that I
am a one-man operation and a backlog often builds up especially when I have
been away on holiday, when a new catalogue has been published or when there has
been a large eBay entry.
Will you take suitable collectable items for cash or credit against
purchases ?
I am interested in taking suitable items for stock.
Please contact me first if you have anything to offer.
Please note that I am now very selective and my buying-in prices are at reduced trade rates.
How can I rely on your service?
How can I make sure I am fully notified of when new catalogues are published
and when interesting items are entered up for auction ?
Join my
secure private emailing list and receive - New Catalogue announcements, Special Offers to Members only,
Notification of when I enter important and interesting items with
eBay, Etc., Etc.!
Simply send me an email requesting that you wish to join.
How
do I know what has been newly added to catalogues ?
To see what has been newly added to any particular catalogue - just scroll down
until you see the
flag. This indicates that
this item has been added within the last month. Once the item has been in
the list over one month the
flag
automatically disappears.
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Date this page was last updated
-
09 October 2007
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Contact Information |
| Email address:- |
|
| Telephone:- | International: +44 (1947) 897338 |
| U.K.: (01947) 897338 | |
| Postal Address:- | John R. HOGGARTH |
| Thorneywaite House | |
| Glaisdale | |
| Whitby | |
| North Yorkshire | |
| YO21 2QU | |
| England |